About the seller
Shipping and Returns
Large Furniture Items: On custom orders, shipping method and insurance will be determined. Price, shipping cost, and shipping date will be quoted at the time of order confirmation. A deposit of 50% is required with the order confirmation. Customer pickup is welcome. Small Decor Items: Shipping is done with Canada Post, and insurance may be required for items over $100. Shipping costs will be quoted at the time of order confirmation and will vary by product and distance. Custom orders will require a 50% deposit and can take up to 2 to 4 weeks to ship depending on the availability of material. Customer pickup is welcome. We want to make sure our customers are happy with the services we provide, if you are unhappy for any reason please contact us and we will make sure you leave as a satisfied customer.
Authorized Returns Only. Custom Items cannot be returned unless there are defects in workmanship. You will be required to supply a written reason as to why you are requesting a return and refund. There is a restocking charge of 30% on returns related to non-custom items. Authorized return items must be returned in their original condition, and properly re-packaged (in their own original packaging if possible) for a safe return. The customer pays for all shipping fees encountered when making a return. Returning items must be received by Milliea's Woodwork within 21 calendar days of your original receipt date. No credit refund (via the method of original payment) will occur until the item is received by Milliea's Woodwork. DAMAGED GOODS, REFUNDS & EXCHANGEs: If you have any issues with your order, please contact Tony and he will work with you to resolve the situation as soon as possible. Damaged Goods: Always inspect your unopened package for damage before you open it. If the box is damaged, take photos of the box damage before you attempt to open it. We will require photos of damaged boxes and products.
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Benches$ 0
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Tables$ 0
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TV Stand$ 0
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